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Privacy Policy
Personal identification information
We may collect personally identification information from Users in a variety of ways, including, but not limited to, when Users visit our
site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes
and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Front Porch Solutions collects and uses Users personal information for the following purposes:
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order.
It may also be used to respond to their inquiries, and/or other requests or questions.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access,
alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our
Site.
Sensitive and private data exchange between the Site and its Users
happens over a SSL secured communication channel and is encrypted and
protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted
affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the
Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third
parties for those limited purposes provided that you have given us your permission.
Changes to this privacy policy
Front Porch Solutions has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom
of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the
personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and
become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you
do not agree to this policy, please do not use our Site. Your
continued use of the Site following the posting of changes to this
policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of
this site, or your dealings with this site, please contact us at:
Front Porch Solutions
www.fpsurvey.com
8758 Clarksdale Drive
Lewis Center OH 43035
614-602-4807
info@frontporchsolutions.com
This document was last updated on May 05, 2011
